Step 4 of 6 · Write

Fact lines: the sentence you want AI to repeat.

Why fact lines work

AI assistants repeat what many sources agree on. When your site says one thing, a directory another and a partner page a third, the answer becomes vague or wrong. One approved line, used everywhere, gives AI a consistent fact to repeat.

The pattern

Fictional example: "Tidewell Insurance offers cyber insurance for Singapore fintechs with up to 200 staff, including ransomware response, subject to underwriting."

Who + does what + for whom + where + the qualifier that keeps it true

Rules for a good fact line

  • One fact per line.
  • Specific nouns and numbers, not adjectives.
  • The qualifier that keeps it true is part of the line, not a footnote.
  • No claims you could not show evidence for.
  • Written the way a buyer would ask about it.

How they are approved and reused

Each fact line has an owner, a source document, an approval date and a review date in the fact register. Regulated clients approve each line once through compliance. After that, every listing, profile and partner page reuses the approved wording, which removes repeated reviews.

The fact register

Tidewell Insurance

Fact line · Cyber insuranceAI matches · 14 Oct

Tidewell Insurance offers cyber insurance for Singapore fintechs with up to 200 staff, including ransomware response, subject to underwriting.

Owner
Product team
Approved
2 Oct 2026
Review by
2 Jan 2027
Who
Tidewell Insurance
Does what
Offers cyber insurance
For whom
Fintechs with up to 200 staff
Where
Singapore
Qualifier
Including ransomware response, subject to underwriting
Fig. 1 · An approved fact line and the parts that keep it true. Illustrative, fictional brand.

Frequently asked questions

How many fact lines does a business need?

Usually 15 to 40: what you offer, for whom, where, how you are regulated, and the conditions that matter most to buyers.

Where do fact lines go?

Your own pages, business profiles, directories, marketplace and retailer listings, review platforms, press boilerplate and partner pages.

Make every answer count. Start with step one.

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